Contact
Contact
One address and a concrete answer. Tell us the model, the size and what you want to do — we will settle the rest in one message, not five.
What to put in your message
Model or code
The code from the Trampoline passport, from the frame label or from the product name in the shop. If you do not know it — give the size and the number of springs.
What the matter concerns
A purchase, choosing a part, a complaint, a return or a technical question. For a complaint, include the order number and photos.
What you expect
A quote, a confirmed date, a replacement or the answer “we don’t have it”. Any of those answers is possible from us.
Seller details
The same details are in the footer of every page. If a field is not filled in, it means it is not confirmed yet.
| Company | Łukasz Kretowicz |
|---|---|
| Address | Emilewo 37/A, 62-640 Barłogi, Poland |
| VAT ID | VAT ID: PL6661935788 |
| mail@oviqo.eu | |
| Phone | Phone +48 696 901 511 |
| EU responsible person (GPSR) | Łukasz Kretowicz, Emilewo 37/A, 62-640 Barłogi, Poland · VAT ID PL6661935788 · mail@oviqo.eu · phone +48 696 901 511 |
What is still missing
- A contact form — e-mail works today; we will add a form together with case handling, not before.
- Live chat and a phone line — we do not have a team that would answer the phone during business hours.
- A returns address — it will come together with the warehouse.
- The EU responsible person (GPSR) — the details are being completed; without them we do not publish them on the site.
We correspond in Polish, German and English. We answer on business days — we do not promise a specific hour until we have a confirmed service standard.